At ThemeStore.net, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our plugins.

1. Information We Collect

We may collect the following types of information:

  • Personal details: such as name, email address, and billing information when you make a purchase.
  • Account details: when you register for an account.
  • Technical data: including IP address, browser type, operating system, and usage patterns for analytics.
  • Support requests: messages sent to our support team via email or contact form.

2. How We Use Your Information

We use collected data to:

  • Process orders and deliver purchased products.
  • Provide customer support.
  • Send important updates about your purchases, account, or services.
  • Improve our website, plugins, and services.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data only in these cases:

  • Payment processing with secure providers like Stripe or PayPal.
  • Service providers who assist with hosting, email delivery, or analytics.
  • Legal compliance if required by law.

4. Data Security

We use SSL encryption, secure hosting, and regular updates to protect your information. While we strive to secure your data, no system is 100% safe.

5. Cookies & Analytics

We use cookies to:

  • Enable basic site functionality (cart, checkout, login).
  • Track usage for website improvements.
  • Analyze traffic with privacy-friendly analytics tools.

You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Request a copy of your stored data.
  • Opt out of marketing emails (unsubscribe links are included).

To exercise your rights, contact us at support@themestore.net.

7. Data Retention

We keep your data only as long as necessary:

  • Purchase & billing records are kept for legal and tax purposes.
  • Support messages are stored until resolved.
  • Account information remains until you delete your account.

8. Third-Party Services

We use trusted third-party services such as:

  • Stripe (payment processing)
  • WooCommerce (e-commerce functionality)
  • WordPress plugins for analytics, security, and performance

These services may collect information in accordance with their own privacy policies.

9. Children’s Privacy

ThemeStore.net does not knowingly collect personal information from individuals under 16. If you believe a child has provided us with data, please contact us.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: support@themestore.net